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How can CellSwapper help me?
Cellswapper helps you get out
of your cell phone contract without having to pay any early termination fee.
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Are all networks
available with this service?
Currently we only offer our
service for 3, Optus, Telstra, Virgin Mobile and Vodafone. More networks will be added in the future.
Why would I want somebody to take over my contract?
If you are currently dissatisfied with your cell phone or plan, there are
not many options for you to alleviate this problem. Due to the high early termination
fees, usually hundreds of dollars per phone, many cellular customers are forced
to remain stuck in a plan. With CellSwapper.com, you can find somebody to take over
your cell phone contract and avoid paying any early termination fees.
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What are the current early termination fees I would be saving
by using CellSwapper?
Networks charge the rest of your
line rental as an early termination fee. That can be
calculated by multiplying your monthly fee by the number of
months remaining under your contract.
| For example, if you are paying 20 pounds/month and
have 10 months remaining on your contract, your
early termination fee would be 200
pounds. |
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How can CellSwapper get me out of my contract without
incurring any early termination fees?
CellSwapper has discovered that your network will only charge you an
early termination fee if they do not have somebody to pay the monthly fees for the
remainder of the contract. By finding another party to takeover your plan, the network
is ensured that somebody else will continue paying them a monthly fee.
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How do I use
Cellswapper to get out of my contract?
First, click on Swap Out to post
the details of your contract. Enter all required plan
information such has monthly payments, anytime/night/weekend
minutes, mobile-to-mobile minutes, etc., and your personal
details. Decide on any incentives you might want to offer to
speed up the process of finding somebody who is willing to
assume your contract. A common incentive is cash, or your old
phone and/or accessories you may have. Then, you can add as
many plans as you like using the same system. Once you are
finsished, simply checkout. You will be informed via email as
soon as a party is found who is interested in taking over your
contract.
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What is the contract transfer process? How long does
it take?
| 3e - Processed over the phone. |
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| 3 - Processed over the phone.
Transfer completed within a week. |
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| Telstra - Processed over the phone.
Transfer completed within 24
hours. |
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| Optus - Processed over the phone.
Transfer completed within 24
hours. |
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| Virgin Mobile - Processed over the phone.
Transfer completed within 24
hours. |
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| Vodafone - Processed over the phone.
Transfer completed within 24
hours. |
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Do I have any responsibility once my contract has been
transferred?
No. Once your plan has been transferred through the Carrier, the buyer assumes all financial
responsibilities for the mobile phone plan. Your name and personal information on
your old contract is now replaced by the buyer�s information.
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Will all my private information be protected?
Yes. CellSwapper uses 128-bit SSL encryption when collecting all private
information.
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What are the fees involved for using this service?
CellSwapper offers 2 choices for
how to pay for the service:
1. Showcase Swapper - Pay $24.95 and have your phone featured on the Cellswapper home page rotator.
2. Power Swapper - Pay $18.95 now and no
additional success fee.
This includes your basic posting as well as featured placement of your contract
to ensure greater visibility of your plan to potential buyers. (
Click here to view a featured placement sample )
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Are there any other costs involved besides the posting
and/or success fee?
Yes. If you choose to offer a cash incentive to help promote your plan;
additionally, you will be required to send your SIM card and/or phone to the
party that takes over your contract.
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How long will my mobile phone plan be posted on CellSwapper?
Plans
remain posted until they are taken over or removed.
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Can I edit my posting?
Yes. You can edit your posting at anytime by clicking on "My Account" and then My
Plans.
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What do I do if I want to temporarily remove my mobile
phone plan posting?
Go to "My Account", and then click deactivate. This will remove
your posting from the site until you choose to reactivate it.
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What do I do after my contract has been transfered?
If your carrier uses SIM cards,
you must send the SIM card to the assuming party. We recommend
deleting all contact information from the SIM card before
sending it. If you are also sending your cell phone, we
recommend deleting all contact information from the cell phone
as well.
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Once somebody takes over my plan, do I have to subsequently
take over another plan?
No, you are free to get you next plan from anywhere. But, if you take over another persons plan from the website, you will be refunded
25% of your service fee.
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